Questions, Answered

24 to 48 hours is what we'd prefer — that's what reliably gets you the date and window you want. Book online any time of day and take whatever the calendar is showing; you'll have your date picked in about two minutes. Same-day is often possible too, so if you need it now, book it online or call or text and we'll tell you straight away whether we can make it work.

No. As long as we've agreed on the spot beforehand and it's clear when we arrive, you don't have to be there for either one. Two things we do need: the spot has to actually be open — no cars, no trailers, nothing parked across it — and you have to be reachable by phone that day in case something on site isn't what we expected. If we show up and can't place the trailer, that counts as a same-day cancellation.

Roughly 18–20 feet of flat, reachable space — a standard driveway handles it fine. What matters more than the length is what's underneath: the spot has to carry the weight of a loaded trailer, and you need to tell us about anything buried under it, like sprinklers, a septic system, or utility lines. You choose where it goes and you're responsible for the surface, so if the driveway is new concrete or you're worried about marking, say so when you book and we'll talk about where else it could sit.

Usually, yes. Outside Utah County there's a fuel charge of $2.50 per mile of round-trip driving distance from our shop in Saratoga Springs. We work out the exact figure and tell you before you're invoiced. Pick “Other — outside Utah County” on the booking form and we'll come back to you with the figure.

The trailer holds 16 cubic yards — about 5 or 6 full pickup loads — but volume is rarely what stops you. Your load is capped by weight, around 5 tons. Light stuff like household junk, brush, furniture and wood, you can fill it to the top and never get close. Heavy stuff like concrete, dirt, gravel or roofing tear-off hits 5 tons at about a quarter full. The How Much Can I Load? table on the Trailer page gives the numbers material by material.

We can't tow it. An overweight trailer is dangerous and it's illegal on the road, so if it's over when we arrive, it doesn't go anywhere until enough comes back off — and that part is on you to do, there and then. Take it down to the line and there's no charge for it. Refuse to, and a fee applies and we may have to leave without the load. The easy way never to meet this: for dirt, concrete, gravel or shingles, fill only to about the fender line — the bottom third of the walls. If you're unsure, tell us what you're loading when you book and we'll tell you roughly where to stop.

Yes, more than people expect. Spread the load evenly front to back instead of piling everything over the back axle — an unbalanced trailer tows badly and can be unsafe. Keep everything below the top of the walls, and don't wedge long pieces in at an angle where they'll stick out.

No paint, chemicals, oils or fuels; no batteries, propane tanks or anything flammable; no asbestos; no wet paint, liquids or wet concrete; no medical or biohazard waste. A few things we can take but need to know about in advance because they carry a disposal fee — fridges, freezers and AC units, tires, and electronics or TVs. The full list is in Restricted & Prohibited Items, back on the main site. If prohibited material turns up in the load we may have to refuse it, and any landfill fine it causes gets passed on — so if you're unsure about something, ask before you load it, not after.

No — it's a flat day rate whether the trailer sits with you for thirty minutes or all day. That isn't us being awkward about it: the costs on our end are the delivery run, the dump run, the disposal fee and the labor, and those are identical no matter how long it's parked in your driveway. Nothing is saved by finishing early, so there's nothing to discount.

Extra days are $100 each. The trailer stays where it is and you keep loading — no dump run happens in between, so there's no fuel, labor or disposal cost on our end, and that's why an extra day is cheaper than the first one. Book it as a Dump Trailer Rental — Multi Day and tell us how many days you need up front, since we can't promise an extension once the trailer is already committed to someone else. If you fill it before you're done, call us — we'll work out what's possible around the schedule rather than promise it in advance.

Probably not, and it's worth understanding why. The trailer runs back-to-back most weeks, so by the time your pick-up day arrives it's almost always promised to somebody else, and if we leave it with you, we're standing them up. Ask and we'll check — occasionally the next day is open — but plan on the answer being no, and book the days you think you'll need up front. An extra day booked in advance is cheap; an extra day nobody planned for usually isn't available at any price.

Call or text and we'll come get it sooner if the day allows — it's genuinely helpful to us to know. The rate doesn't change (see the hourly question above), but it frees the trailer up for the next person and saves you having a loaded trailer sitting in your driveway.

Yes. Landfill and disposal charges are inside the rate you're quoted — there's no weigh-ticket surprise at the end. What we pay to get rid of your load is already accounted for.

We send a secure invoice through Square once your booking is confirmed, and payment in full is due before drop-off. Your date is locked in as soon as it clears. Card details go to Square, never to us — we never see or store a card number.

Cancel or reschedule 24 hours or more before drop-off and it's free — full refund, or move the date at no charge. Inside 24 hours there's a fee of 50% of the rental, and the rest comes back to you. That's not a penalty for its own sake: a same-day cancellation usually means the day can't be refilled at that notice. And if the failure is ours — weather, a breakdown, anything on our end — you get a full refund or a free reschedule, your choice.

Only a short list, and we tell you as soon as we know: the out-of-county fuel charge, extra days, refrigerant appliances, tires or electronics, and any landfill fee, fine or cleanup cost caused by prohibited material or an overloaded trailer. Damage to the trailer while it's in your care is yours as well — that's in the rental agreement you sign before drop-off. Book in county, keep to the list, stay under the weight limit and look after the trailer, and the price you're quoted is the price you pay.